Privacy Policy
At CrazyCrew, we respect your privacy and are committed to protecting your personal information. Learn how we handle your data for corporate retreats, adventure outings, and event bookings.
1. Introduction & Scope
CrazyCrew ("we", "our", "us") operates event planning, corporate outing management, school trip coordination, adventure sports execution, and private celebration services in Bengaluru, Karnataka, India and across designated partner destinations.
This Privacy Policy governs the manner in which CrazyCrew collects, uses, maintains, and discloses personal information collected from users, corporate partners, school authorities, and event participants visiting our website, booking our packages, or participating in our physical events.
2. Information We Collect
To deliver customized team building, resort bookings, and adventure itineraries seamlessly, we collect specific information dependent on your level of interaction:
3. How We Use Your Data
We strictly utilize gathered data to fulfill service agreements and elevate customer experience. Core use cases include:
- Event Planning & Customization: Coordinating resort rooms, food catering, team facilitators, and transport logistics.
- Safety & Emergency Protocols: Ensuring adventure sport instructors are briefed on participant medical or physical considerations.
- Communication: Sending booking confirmations, event schedules, invoices, and post-event feedback surveys.
- Legal & Tax Compliance: Maintaining accounting records and regulatory filings in accordance with Indian tax laws (GST).
4. Media & Event Photography
During corporate events, school outings, and thrill activities, CrazyCrew photographers may capture photographs, drone footage, and highlight videos for promotional and recap purposes.
- Corporate & Group Authorization: Corporate clients granting permission acknowledge that photos may be featured on CrazyCrew's official website, social media, and portfolio brochures.
- Opt-Out Rights: Individual participants or organizations wishing to opt out of event photography can notify our event lead prior to the outing start time or email hello@crazycrew.in.
5. Data Sharing & Third-Party Partners
We do NOT sell, rent, or trade your personal data to marketing third parties. Data is shared exclusively with verified partners essential for event execution:
- Resort & Hospitality Partners: Guest lists and rooming allocations provided to partner resorts.
- Certified Adventure Instructors: Participant lists for high-risk activities (rock climbing, ziplining, rafting) to enforce safety standards.
- Transport Operators: Pick-up locations and contact details shared with bus/fleet vendors for attendee transit.
6. Data Protection & Security
We implement robust technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. All electronic records are stored on secure encrypted servers with restricted access granted only to authorized CrazyCrew event management personnel.
7. Cookies & Tracking Technologies
Our website uses cookies to enhance user experience, evaluate traffic metrics, and remember preference settings. You may choose to disable cookies through your web browser settings; however, doing so may affect certain interactive booking features on our site.
8. Your Data Rights
Under applicable data privacy regulations, you possess the right to:
- Request access to personal data retained by CrazyCrew.
- Request correction of inaccurate or incomplete contact details.
- Request deletion of your data following the completion of booked events (subject to statutory tax retention requirements).
- Opt-out of marketing emails or newsletter communications at any time.
9. Contact Our Data Privacy Team
If you have questions regarding this Privacy Policy or wish to exercise your data rights, please contact our Privacy Manager:
Have Privacy Concerns?
Our dedicated team is ready to assist you with data requests or event privacy inquiries.